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at Birmingham Volunteer Lawyers Program, Inc.
Location Birmingham, Alabama
Date Posted 06/16/2017
Category Programs
Job Type Full-time
Job Function Birmingham Bar Volunteer Lawyers Program
Salary AmeriCorps living stipend. Educational award upon completion of the service year. Health insurance for full-time members.
Start Date 2017/09/01


AmeriCorps Program Assistant

Overview: The Birmingham Bar Volunteer Lawyers Program (BBVLP) inspires and supports lawyers to improve access to justice through pro bono work. We make volunteering easy by executing innovative programming, training, support, and case management that results in the greatest possible number of low-income people obtaining immediate help to solve life-altering legal problems. Last year, 2,700 low-income people received legal assistance through the BBVLP.

Reports to: Program Manager

Minimum Qualifications:

 A passion for service that improves opportunities for those in greatest need by removing legal barriers impeding their success.
 Proven ability to support the BBVLP to make volunteering easy for private attorneys by executing innovative programming, training, support, and case management that results in the greatest number of low-income people possible obtaining immediate help solving life-altering legal problems.
 Positive can-do attitude with a desire to constantly improve.

Essential Function(s):
 Intake clients at weekly Help Desks.
 Help set-up computers, printers, and sign-in sheets for weekly Help Desks.
 Create and maintain client and volunteer attorney sign-in sheets.
 Make copies of documents needed for weekly Help Desks.
 Take pictures of volunteer attorneys at weekly Help Desks.
 Take pictures of clients who will go in the weekly newsletter.
 Close all Help Desk and Extended Representation cases.
 File Help Desk cases in proper file cabinet at the end of each week.
 Scan and accurately label all documents received for clients in the LegalServer System.
 Collect data after each Help Desk as to the types of cases seen at the Help Desk.
 Scan and maintain all closed case forms submitted by volunteer attorneys who have closed extended representation cases.
 Must accurately update attorney database information using LegalSever.
 Must be able to answer/return calls from potential clients and volunteer attorneys in a timely and professional manner.
 Must follow up with attorneys who have closed extended representation cases and manage closed case feedback forms.
 Create personalized thank-you letters to attorneys who have closed extended representation cases.
 Get quotes from clients who were represented by a volunteer attorney in an extended representation case.
 Must be able to edit documents in Google Docs.
 Maintain Volunteer Attorney Calendar via Sign-Up Genius Calendar.
 Check the Volunteer Attorney Calendar daily.
 Take initiative, and recruit volunteer attorneys to fill vacant spots at weekly Help Desk.
 Send weekly personalized thank-you emails to attorneys who volunteer at the Help Desks.
 Develop and enact creative ways to promote the BBVLP, current Help Desks, and events.

Knowledge, Skills and Abilities:
 Proven organizational skills with an ability to prioritize and juggle multiple projects with superb accuracy.
 Working knowledge of Microsoft Office Programs
 Excellent administrative skills including setting meetings, preparing meeting documents, answering phones, making copies, filing, and other skills.
 Commitment to accuracy and attention to detail.
 Exceptional customer service skills, over the phone and in person, with our clients, volunteer attorneys, and board members.
 Experienced in Word suite, including proficiency in Microsoft Excel and Outlook
 Must be able to interact with diverse clients/volunteers face-to-face and on the phone.
 Must have and maintain a positive attitude.
 Flexible personality.
 Ability to build rapport with clientele.

Work History/Education:
 Bachelor’s degree preferred. High school diploma required.
 References provided.
 Background check and citizenship clearance.

Special Demands: Must have sufficient manual dexterity to type efficiently, must have limited impairments to vision or be able to utilize a screen reader, must be ambulatory and be able to lift a minimum of 30 lbs. (out-of-office legal clinics supply lifting), must be able to speak and be understood clearly for client interaction and speaking on behalf of the organization.

To Apply: Qualified candidates should send a letter of interest, specifically outlining how they meet the minimum qualifications, their resume, samples of marketing/administrative work including a writing sample, salary requirements, and references to Nancy Yarbrough, Executive Director, at EOE.