Development / Fundraising
The Membership Officer reports to the Director of Development and is responsible for the cultivation, acquisition, renewal, retention and stewardship of the Museum’s general membership, as well as planning and implementation of the Year-End Campaign. The Membership Officer is responsible for setting and tracking membership goals, developing creative member cultivation, and solicitation and stewardship strategies.
- With Director of Development, develop and implement comprehensive membership and fundraising goals, objectives and plans
- Responsible for promoting and growing the base of memberships up to $2,499; responsible for recruiting, retaining and upgrading members through outreach efforts, membership drives (direct mail, email, telemarketing, etc.) and lapsed member solicitation
- Assist Director of Development on upper-level membership campaigns, identification, and solicitation of prospective upper-level members
- Responsible for sending renewal reminders, processing inbound memberships (mailed, phone, online, on-site) and ensuring acknowledgements and membership cards are accurate and sent in a timely fashion
- Work with Database Administrator to analyze all membership data and report results and trends to upper management and boards
- Work with Education department to train volunteers to talk about membership with museum guests
- With Support Group Manager, assist as needed with member renewals and donor cultivation events such as dinners, salons, etc.
- Oversee membership events and cultivation programs with assistance from Development Events Manager
- Act as development volunteer liaison and point of contact for membership stewardship (parking and seating reservations, etc.)
- Work is predominantly sedentary in an office setting, with community outreach and stewardship from time to time.
KNOWLEDGE – SKILLS – ABILITIES
- Ability to understand and follow specific instructions and guidelines
- Attention to Detail: Ability to pay close attention to detail in order to ensure the completeness and accuracy of work performed by oneself and/or others.
- Written Communication: Ability to clearly and accurately communicate information in writing to a variety of audiences in a clear, concise and organized manner, free from spelling, grammar, and punctuation errors
- Customer Focus: Considers internal and external contacts as customers and makes prompt efforts to meet their needs. Demonstrates a commitment to provide quality service and maintaining customer satisfaction
- Estimating Time Requirements: Ability to make accurate judgments about how long (in time) a particular task, or group of tasks, will take to complete. Includes accurately projecting timelines, deadlines, and completion dates
- Interpersonal Skills: Ability to interact comfortably with others, ability to develop and maintain a positive working relationship with coworkers and customers.
- Bachelor’s Degree preferred or related experience required
- Background in non-profit preferred including experience in development, fundraising, and arts administration
- Willingness to work evenings or weekend to support Museum events
An offer of employment is contingent upon verifying the accuracy of the information provided by the candidate and the background check results will determine his/her suitability for employment at the BMA. Review of applications will be ongoing until the position is filled.
To apply visit: https://artsbma.org/opportunities/membership-officer/
Candidates should submit:
- Letter of interest
- Names, addresses, and phone number of three professional references
No phone calls or emails, please