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Title : Program Mentor
Reports to: Clubhouse Director
Based at: Boys & Girls Club
Exemption Level: Temporary, Seasonal-Part Time Non-Exempt
Minimum Salary: $8.00
Educational Level: High School
Job purpose :
Directly responsible for achieving the A. G. Gaston Boys & Girls Club Mission by providing outstanding customer service to reinforce a welcoming, positive Club environment, with special emphasis on instilling a sense of belonging among youth and parents. The Program Mentor will be responsible for assisting in the provision of daily programs and activities for Club Members, which are consistent with A.G. Gaston Boys & Girls Club mission, youth development strategies and program objectives. These are part-time a before-school and/or after-school and seasonal position.
Key responsibilities and accountabilities:
- Ensure the program areas are safe, neat, clean and in order, and providing quality interaction with members.
- Report to work and assigned areas on time.
- Welcome youth into their Club by greeting them by name and with enthusiasm.
- Provide prompt, professional, courteous customer service for youth and the general public by knowing current program and activity offerings
- Communicate effectively using the radio signals and instructions
- Adhere to procedures and uphold A. G. Gaston Boys & Girls Club (ABBGC) rules, operational values, etc. through a youth development approach (that includes fostering a sense of belonging, competence, usefulness, power and influence among youth) and reinforcement of AGGBGC core operational values (i.e., Mission-driven, integrity, professionalism, stewardship, and stretch). This includes enforcing mandatory sign-in process for all Members, volunteers, visitors and vendors.
- Collect and report accurate Membership data utilizing electronic and paper-based tracking tools.
- Control and direct traffic in the during member transitions
- Performing other duties as assigned.
- HS diploma with some secondary level education in a related field preferred.
- The ability to work independently and efficiently.
- The ability to assist with the supervision of volunteers.
- The ability and desire to work with youth age 6 to 18 in a variety of environments, including small group and large group settings.
- The ability to communicate clearly, both verbally and in writing.
- Advanced knowledge of some or all of the following: child and adolescent development, behavior management techniques, principles of effective youth development programming, and CPR/First Aid.